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DÖRNBACHER
Buchungs-FAQ Edition 02 · 2026
FAQ · Catering & mobile coffee bar

What we're
often asked.

14 answers that save you mail ping-pong — and us typing. If your question isn't here: just drop a line.

01 · Before booking
01

How far do you travel?

Up to 500 km from Schwerin. The first 30 km are free, then € 0.50/km up to 150 km, € 0.55/km up to 500 km. From 300 km an overnight stay is added (€ 90).

02

How quickly do I reply?

Within 48 hours with a concrete quote. Faster by WhatsApp or a short call — sometimes 10 minutes of conversation clears more than three mails.

03

Can I try you out beforehand?

Yes. I offer cupping sessions in Schwerin — you taste both beans and get to know Maximilian personally. Ideal for wedding couples 6+ months before the date.

02 · Logistics & on-site
04

What do you need from us on-site?

Power outlet 230 V / 16 A (standard Schuko) within 10 m. A level standing area of approx. 2.5 × 2 m. Weather protection we bring ourselves. One contact person on the day (name + mobile shared at least 14 days in advance).

05

What happens if it rains?

We bring our own pavilion — it protects the bar, the equipment and us. In extreme weather we agree on a plan B beforehand.

06

How much space does the bar need?

200 × 80 cm standing area for the bar itself. Including working zone: approx. 250 × 200 cm. Plus a back-of-bar area for water tanks and rubbish (1 m deep).

03 · Drinks & menu
07

Which drinks are on offer?

Espresso, doppio, cappuccino, flat white, hot chocolate. Both house beans: Costa Rica Robelo (fruity) and Klarheit Espresso (nutty). Oat milk and cow's milk unlimited.

08

Vegan, gluten-free, allergies?

All drinks are gluten-free. Vegan: oat milk and cow's milk by default. No hidden animal-milk powders. We accommodate specific allergies individually.

09

What if more is consumed than calculated?

We don't suddenly stop. Extra consumption is recorded by tally and billed: € 3.00 per espresso drink, € 2.50 per filter coffee. Calculation base: 1.5 drinks per guest.

04 · Timing & sequence
10

When do you arrive on-site?

Set-up approx. 60–90 min before service. For large events (Large package) up to 2 hours. Dismantling takes 45–60 min after the end. We arrive on time.

11

Is Maximilian really behind the bar himself?

Yes, at every event. For the Large package a second barista joins. A stand-in is only for absolute emergencies and always agreed with you beforehand.

DÖRNBACHER · Booking FAQ  ·  Page 1 / 2  ·  „Time for good coffee."
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Booking FAQ Page 2 / 2
Payment · Cancellation · Edge cases

What if …

Three more clusters — everything around money, cancellations and unforeseen days.

05 · Payment
12

How does payment work?

30 % deposit at booking secures the date bindingly. Remainder 14 days after the event by bank transfer. Cash or card on-site only by prior arrangement.

13

What about VAT?

I'm a small business under §19 UStG (German VAT law). No VAT is shown on invoices, so you can't claim input tax either.

07 · Edge cases & hiccups
15

What if something fails?

We have backup solutions on-site. If something does go wrong, we offer filter coffee or tea as a replacement. Such cases are very rare — and we tell you honestly when something goes wrong.

16

What happens if you fall ill?

An experienced barista partner is on standby for emergencies. In case of serious illness the force-majeure clause applies: refund of the deposit minus documented expenses.

06 · Cancellation & rescheduling
14

What does cancellation cost?

Up to 30 days before the event: only the deposit is forfeited. Less than 30 days before: the full flat rate (100 %) becomes due, because the date can no longer be rebooked. A one-time date change up to 30 days before is free.

Missing a question?
This list covers 95 % of requests — but not everything. If you have something special: theme drinks, unusual locations, catering for 500+ guests, international events — write to anfragen@doernbacher-cafebar.de. I'll reply honestly whether it fits.
DÖRNBACHER · Booking FAQ · Page 2 / 2  ·  EST. 2026