Ground rules for our cooperation

Terms &
Conditions.

Applies to all catering bookings and market appearances of Dörnbacher Café-Bar. As of May 2026.

Short version up front: These T&Cs are written in plain language — no paragraph desert, but fair rules we both stick to. Where individual agreements differ, what we have agreed in writing in the concrete quote always applies.

Note: The legally binding version is the German original at doernbacher-cafebar.de/agb.html. This English version is provided for convenience. German law applies (§14).

§1 Scope

(1) These General Terms and Conditions (hereinafter „T&Cs") apply to all contracts between Maximilian Dörnbach, Dörnbacher Café-Bar, Knickhagen 7, 37308 Heilbad Heiligenstadt (hereinafter „Provider") and his clients (hereinafter „Customer") regarding mobile catering services and market appearances in the area of specialty coffee.

(2) The version of the T&Cs valid at the time the contract is concluded shall apply. Deviating, conflicting or supplementary terms of the customer shall only become part of the contract if the Provider expressly agrees to their validity in writing.

(3) The Customer is a consumer if they conclude the contract for purposes that are predominantly outside their commercial or self-employed professional activity. An entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, is acting in the exercise of their commercial or self-employed professional activity.

§2 Subject matter & description of services

(1) The subject of the contract is the provision of a mobile specialty coffee bar including equipment, beans, consumables and service (barista work) for the event specifically described in the quote.

(2) The Provider offers three flat-rate packages: Small Event (3 hours, up to 50 guests), Medium Event (5 hours, up to 100 guests) and Large Event (8 hours, up to 200 guests). The specific scope of services results from the respective quote sent.

(3) Included in all packages: high-quality reusable or compostable single-use cups, unlimited oat milk and cow's milk, brown cane sugar, cinnamon and cocoa for dusting, as well as clean set-up and dismantling of the bar.

(4) Not included: travel costs (see §4), extra consumption beyond the drinks quota (see §6), power supply at the event venue and weather protection at outdoor events (see §7).

§3 Conclusion of contract

(1) The presentation of packages and prices on the website does not constitute a legally binding offer, but a non-binding invitation to enquire.

(2) By sending the request form or by e-mail, the Customer submits a non-binding enquiry. The Provider will then prepare a concrete written quote within usually 48 hours, containing all relevant data (package, date, location, travel costs, total price).

(3) The Provider's quote is binding for 14 days from dispatch. The contract is concluded when the Customer accepts the quote in text form (e-mail is sufficient) within this period and pays the deposit under §5.

§4 Prices & travel costs

(1) All prices are in euros and, due to application of the small business regulation under §19 UStG (German VAT Act), are stated without VAT. Input tax cannot be deducted accordingly.

(2) Travel costs are charged transparently from Schwerin:

  • up to 30 km free of charge
  • 31 – 150 km: € 0.50 / km
  • 151 – 500 km: € 0.55 / km
  • from 300 km additionally overnight flat fee € 90.00

One-way distance via fastest route (Google Maps / comparable route planner) applies. The maximum operating radius is 500 km.

(3) The final amount of travel costs is part of the concrete quote and is fixed in advance.

§5 Payment terms & deposit

(1) Upon conclusion of the contract, a deposit of 30 % of the agreed total flat rate (incl. travel costs) becomes due. This secures the date bindingly and is to be paid by bank transfer within 7 days of invoicing.

(2) If the deposit is not received within this period, the Provider may release the date and withdraw from the contract.

(3) The remaining amount is to be paid by bank transfer within 14 days of the event. The date the money is received in the Provider's account is decisive.

(4) Cash or card payment on-site is only possible by prior arrangement.

(5) In case of default, the Provider is entitled to charge default interest at the statutory rate (consumers: 5 percentage points above the base interest rate; entrepreneurs: 9 percentage points above the base interest rate, §288 BGB / German Civil Code).

§6 Extra consumption

(1) If more drinks are served during the event than are included in the booked package, the extra consumption is invoiced separately:

  • € 3.00 per espresso-based drink (espresso, doppio, cappuccino, flat white)
  • € 2.50 per filter coffee or hot chocolate
  • Oat milk / cow's milk surcharge: € 0.60 per drink

(2) Extra consumption is recorded by the barista via tally / register count. The Customer receives the count overview at the latest with the final invoice.

§7 Customer's obligations to cooperate

(1) The Customer shall ensure the following on-site:

  • power supply 230 V / 16 A (standard Schuko socket) within a radius of no more than 10 m of the set-up location
  • a level, firm standing area of at least 2.5 × 2.0 m (incl. working zone)
  • for outdoor events: sufficient weather protection (e.g. pavilion, tent or covered area) protecting the bar and equipment from precipitation and direct sunlight
  • a contact person on-site on the day of the event (name + mobile number at least 14 days in advance)
  • any required official permits for the event as a whole (special use permit, event registration, etc.)

(2) If these requirements are not met and the Provider is therefore wholly or partially unable to deliver the service, they shall retain the claim to the agreed remuneration. Saved expenses will be deducted.

(3) Any on-site costs for electricity, water or fees shall be borne by the Customer.

§8 Cancellation & date change

(1) The Customer may terminate the contract at any time before the event begins in text form. The receipt of the cancellation by the Provider is decisive for calculating the cancellation fee.

(2) Cancellation fees:

  • More than 30 days before the event: the deposit paid (30 % of the total flat rate) is forfeited. No further payment becomes due.
  • Less than 30 days before the event: the full flat rate (100 %) becomes due, as the date was blocked for the Provider and can no longer be rebooked at short notice.

(3) The Customer is free to prove that the Provider incurred a lesser loss. In this case, the Customer only has to pay this lower amount.

(4) Date change: A one-time date change at least 30 days before the originally agreed date is free of charge, provided the new date is within 12 months and the Provider is available on that date. If the date is changed less than 30 days before the original date, the cancellation rules under paragraph 2 apply accordingly.

(5) If the Provider cancels for reasons within their responsibility, the deposit paid is refunded in full. Further claims for damages remain unaffected.

§9 Force majeure

(1) Events of force majeure — in particular official event bans, natural disasters, war events, pandemics (including official containment measures) or comparable unforeseeable and unavoidable circumstances — release both parties from their performance obligations for the duration of the disruption.

(2) If holding the event becomes permanently impossible due to force majeure, either party may withdraw from the contract. In this case, deposits paid are refunded minus the Provider's verifiable expenses (e.g. perishable goods already purchased).

(3) Illness of the Provider: in case of verified illness of Maximilian Dörnbach, a qualified barista partner is available as a replacement. If this is also not possible, the rules on force majeure under paragraph 2 apply accordingly.

§10 Liability

(1) The Provider has unlimited liability for damages arising from injury to life, body or health, as well as for damages based on intent or gross negligence.

(2) In case of slightly negligent breach of essential contractual duties (cardinal duties), liability is limited to the contract-typical, foreseeable damage. Liability for slightly negligent breach of non-essential contractual duties is excluded.

(3) Strict liability of the Provider for initial defects under §536a BGB is excluded as far as legally permissible.

(4) The Provider accepts no liability for damage to the Customer's objects or decorations placed in the set-up area of the bar or around it, unless the damage is based on intent or gross negligence.

§11 Image rights & reference use

(1) The Provider is entitled to take photographs of the equipment, the bar and the set-up activities during the event. Persons are generally not depicted in a recognisable way, unless the depicted person has given express consent.

(2) The Provider may use such photographs without depiction of persons for own marketing purposes (website, Instagram, print materials). The event location or the Customer is only mentioned with express approval.

(3) The Customer may object to the taking and use of photographs at any time by informal notice.

§12 Data protection

As part of contract initiation and execution, the Provider collects and processes personal data of the Customer. Details on the nature, scope and purpose of data processing are set out in the Privacy Policy.

§13 Right of withdrawal for consumers

(1) Consumers generally have a statutory right of withdrawal of 14 days from conclusion of contract for contracts concluded exclusively via the website or by e-mail (§§ 312g, 355 BGB).

(2) Exclusion of the right of withdrawal: the right of withdrawal expires early for contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period of performance (§312g (2) no. 9 BGB). As catering bookings involve a concrete event date, the consumer has no right of withdrawal here.

(3) The cancellation right under §8 remains unaffected.

§14 Final provisions

(1) German law applies, with the exclusion of the UN Convention on Contracts for the International Sale of Goods.

(2) Place of performance and — as far as legally permissible — exclusive place of jurisdiction for all disputes arising from this contractual relationship is the Provider's place of business (Heilbad Heiligenstadt), provided the Customer is a merchant, legal entity under public law or special public law assets.

(3) Should individual provisions of these T&Cs be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by the valid arrangement that comes closest to the economic purpose of the invalid provision.

(4) Amendments and additions to this contract require text form. This also applies to the amendment of this text-form clause.

(5) Consumer dispute resolution: the Provider is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board (§36 VSBG). The EU Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr.

As of: May 2026 · Dörnbacher Café-Bar